Fulfillment Policy

Last Updated: February 20, 2025

Order Processing & Delivery

At Urbane Venture Fund (UVF), we provide financial services and capital solutions tailored to event curators. Upon approval of funding or financial products, our team will communicate terms, timelines, and disbursement details via email.

• Funding Approvals: Processing time varies based on application review and due diligence. Typically, funds are disbursed within 2 business days after approval.
• Digital Products & Services: Access to advisory services, agreements, or reports is provided immediately upon payment or within 48 hours via email or client dashboard.

Refunds & Cancellations

Due to the nature of our financial services, all funding transactions are final and non-refundable once disbursed. For consulting or digital services, cancellation requests must be made at least 2 days before the scheduled service date for a partial refund, subject to approval.

Customer Support

For any questions regarding your transaction, please contact stripe[at]urbaneworldwide[dot]com. We aim to respond within 2 business days.